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Legal and policy hub

The commercial rules should be readable before the proposal.

These pages explain website privacy, service formation, delivery, billing, cancellation, refunds, permitted work, accessibility, and business identity.

L01

Privacy Policy

How Processly Labs collects, uses, shares, protects, and retains information from enquiries, client work, invoices, and website use.

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L02

Terms and Conditions

Terms for using this website and for separately agreed automation services, including proposals, invoices, delivery, client duties, and disputes.

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L03

Refund and Cancellation Policy

When a one-time service milestone can be cancelled or refunded, how non-delivery is handled, and when duplicate charges are returned.

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L04

Service Delivery Policy

How Processly Labs scopes, invoices, schedules, builds, reviews, accepts, documents, and hands over professional automation work.

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L05

Cookie Policy

How the Processly Labs website handles cookies, temporary form state, essential server logs, and external payment pages.

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L06

Acceptable Use Policy

Automation work Processly Labs will not support, including fraud, unauthorized access, prohibited payments, and harmful AI use.

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L07

Accessibility Statement

The Processly Labs WCAG 2.2 AA target, implemented accessibility measures, testing approach, known limits, and support contact.

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L08

Business Information

Owner, business type, support routes, invoicing, checkout, payment processing, and service-delivery responsibility.

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Payment responsibility

Stripe processes online payments.

Alex Vorobyov is the individual legal seller and issues the invoice after an accepted proposal. Processly Labs may appear as the service brand. If card payment is offered, the invoice links to a secure payment page processed by Stripe through the connected Express account. Alex remains responsible for delivery, support, cancellations, and refunds.