Terms and Conditions

1. Operator and website use

Alex Vorobyov is the Florida-based individual legal seller, contracting party, and service provider. Processly Labs is the public website and service brand through which Alex presents these services; it is not a separate corporation or limited liability company. References to Processly Labs in these policies mean the services operated and provided by Alex.

You may not interfere with the website, test its security without permission, submit malicious material, copy the brand, or misrepresent your identity or authority. Website content is general information, not legal, tax, financial, security, or regulatory advice.

2. How a service agreement is formed

An enquiry, audit request, call, estimate, or draft is not an order acceptance. A project or milestone begins only after the client and Alex Vorobyov accept a written proposal, statement of work, or order that identifies the parties, deliverable, exclusions, price, currency, timing, responsibilities, cancellation terms, and refund treatment.

Alex Vorobyov then issues an invoice for the agreed one-time milestone. Processly Labs may appear as the service brand, but the proposal, invoice, and payment record identify Alex as the individual seller. Where online card payment is offered, the invoice is accompanied by a secure payment link. Stripe processes the payment through the connected Stripe Express account, and Kit currently supplies the checkout and receipt interface. Alex remains solely responsible for delivering the service, customer support, cancellations, and refunds.

If the signed project agreement conflicts with these website terms, the signed agreement controls for that project.

3. Client authority and eligible work

The client confirms it is authorized to request the work and provide the systems, data, content, accounts, and instructions involved. Regulated activity, sensitive data, geographic limits, and relevant provider rules must be disclosed during scoping.

Processly Labs may decline or stop work that is unlawful, deceptive, unsafe, outside its competence, contrary to provider rules, or prohibited by the Acceptable Use Policy. No service includes help evading payment review, security controls, consent requirements, sanctions, or other legal safeguards.

Processly Labs does not accept work for sanctioned or prohibited persons or locations. This includes Cuba, Iran, North Korea, Syria, the Crimea, Donetsk, and Luhansk regions, and persons on applicable sanctions or denied-party lists. Processly Labs also does not provide covered management consulting, IT consultancy or design, IT support, or related enterprise cloud services to any person located in Russia. Eligibility follows current law and payment-provider rules and may change when those rules change.

4. Client responsibilities

• Provide accurate information, timely decisions, representative samples, and suitable authorized access.
• Name a project owner and qualified reviewers.
• Maintain the rights and licenses needed for client systems, content, and data.
• Review deliverables within the written review period and report material defects clearly.
• Operate any human approvals, security controls, and fallback procedures assigned to the client.
• Keep credentials and sensitive data out of informal messages and website forms.

5. Invoices, currency, tax, and payment

There are no standard public package prices. Every accepted proposal and invoice states the milestone, amount, USD or EUR currency, payment due date, any tax collected, third-party costs, and consequences of late payment before the client pays.

Each milestone is invoiced separately. Paying one milestone does not authorize or charge a future milestone. There are no subscriptions or automatic renewals. A later project or support milestone requires a new invoice and the client's active payment.

The customer normally pays cloud, model, workflow, integration, software, domain, and licensing providers directly unless the proposal expressly includes a listed cost. Processly Labs does not add undisclosed charges after checkout.

6. Delivery, review, and changes

Delivery timing starts when the accepted proposal, payment, required information, access, and reviewers are in place. Client delay, access limits, provider outages, changed assumptions, or newly discovered risk may affect the schedule. Processly Labs will explain the effect and provide a revised plan.

A prepaid milestone is intentionally bounded and is normally planned for completion within one to four weeks after its prerequisites are ready. Broader work is divided into separately accepted, separately invoiced milestones so one payment does not remain unearned across a long implementation period.

Work outside the accepted milestone needs written approval and, where it changes price, a new or revised invoice. Acceptance criteria and review periods appear in the proposal.

7. Intellectual property and publicity

The proposal states ownership and license terms. Unless it says otherwise, after full payment the client receives the agreed rights to client-specific deliverables. Processly Labs and third parties retain rights in pre-existing tools, methods, libraries, open-source software, provider services, and general know-how.

Processly Labs will not publish a client's name, logo, testimonial, result, or project detail without documented permission.

8. Confidentiality and data

Each party must protect the other party's confidential information and use it only for the agreed purpose. Project-specific security, retention, residency, and data-processing requirements must appear in the agreement or a separate data-processing addendum.

9. Performance and limitations

Processly Labs will perform accepted services with reasonable care. Automation, AI models, and third-party services can fail, change, or produce errors. No savings, revenue, ranking, uptime, model accuracy, or other business outcome is guaranteed unless a precise written warranty appears in the project agreement.

Liability limits, remedies, and exclusions for paid work are set in the signed agreement and do not exclude rights or liability that applicable law does not allow to be excluded.

10. Cancellation and disputes

Cancellation and refund rights follow the Refund and Cancellation Policy and the accepted proposal. Processly Labs may pause affected work for overdue payment, unsafe instructions, unauthorized access, policy violations, sanctions concerns, or a material security risk.

These website terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules. A signed project agreement may identify a more specific court, venue, or dispute procedure. Nothing in these terms removes a mandatory right or venue available under applicable law.

Before starting a payment dispute, contact support@processlylabs.com or +1 (425) 995-8931 so the invoice, delivery record, and requested remedy can be reviewed. This does not limit rights under applicable law or card-network rules.